I take my time with every patient, and I tell you the truth about your tooth.

I truly care about the people I treat, and I want every one of them to have a good outcome. That starts with an accurate diagnosis, so I never rush it. I take your 3D scan myself and go through it with you, slice by slice, so you see what I see and understand your options before anything begins.

I’m not a miracle worker, and every treatment carries some risk. When a case is uncertain, I explain the risks and the chances of success before we begin, and I recommend treatment when I believe it has a good chance of lasting. I would rather give you an honest answer than an easy one.

I choose materials and techniques because the research supports them, and I measure my work by how well teeth heal and how long they last. Teaching endodontic residents at Case Western Reserve since 2000, and publishing research in our specialty, keeps me close to what the evidence shows.

Outside the office, you’ll find me with my family, traveling, fishing, playing tennis, jogging, gardening, or reading, often in another language. I speak English and Arabic.

What I want for every patient is simple: a tooth that heals and lasts, and the confidence of understanding exactly what was done and why.

Dr. Nivine El-Refai

Dr. Nivine El-RefaiBoard-certified endodontist

Credentials and ongoing education

Board certification, teaching, research and leadership in her specialty.

  • Board-certified endodontist Diplomate of the American Board of Endodontics since 2014 and an active Diplomate today. The specialty’s highest credential, earned through written and oral examinations and case review.
  • Clinical Assistant Professor Teaching endodontic residents at Case Western Reserve University School of Dental Medicine since 2000.
  • Published in the Journal of Endodontics Four peer-reviewed papers, from root canal chemistry to tooth survival and facial pain, most recently in 2025.
  • President, Ohio Association of Endodontists Led the state’s association of endodontists for 2025 to 2026.

Her path

1992
BDS, Cairo University Faculty of Oral and Dental Medicine
1995
Chief resident, Restorative Dentistry, Cairo University
1998
DDS, Case Western Reserve University, with the Sherwood/Hrutkay Award for Excellence in Endodontics
2000
MSD in Endodontics, Case Western Reserve University, and begins teaching its endodontic residents
2001
Opens her practice, limited to endodontics
2014
Diplomate, American Board of Endodontics
2023
Fellow, International College of Dentists
2025
President, Ohio Association of Endodontists, 2025 to 2026
The Ohio Association of Endodontists President's Plaque presented to Nivine Y. El-Refai, President of the O.A.E., 2025 to 2026
President of the Ohio Association of Endodontists, 2025 to 2026.
Dr. El-Refai receiving her fellowship certificate at the International College of Dentists convocation in 2023
Inducted as a Fellow of the International College of Dentists, October 2023.

Honors

  • Sherwood/Hrutkay Award for Excellence in Endodontics, Case Western Reserve University, 1998
  • Certificate of Merit, American Society of Dentistry for Children, on the recommendation of the Case Western Reserve faculty
  • Certificates of appreciation, American Association of Endodontists Annual Sessions, 1999 and 2000
  • Fellow, International College of Dentists, 2023

Memberships

  • American Board of Endodontics (Diplomate)
  • American Association of Endodontists
  • Ohio Association of Endodontists (President, 2025 to 2026)
  • International College of Dentists (Fellow)
  • American Dental Association
  • Academy of General Dentistry
  • Greater Cleveland Dental Society
  • Akron Dental Society

Experience with the hardest cases

Dr. El-Refai sees every patient herself, from the first exam and 3D scan to the final visit. Her experience covers the most difficult work in the specialty: severely calcified canals, internal and external resorption, dental trauma in children and adults, vital pulp therapy and pulp regeneration, and teeth that have not healed after earlier treatment.

Most treatment is completed in one visit, and every tooth leaves with a permanent filling, never a temporary one. Many of our patients come to us on the recommendation of someone we have treated, and you do not need a referral.

Our team

  • Jennifer

    Administrative assistant

    I am the friendly face at the front desk. I am happy to answer your questions, plan your appointments, help resolve concerns and make your visits positive. In my spare time, I love to travel, shop, stay active, and spend time with family and friends.

Our office

Relief starts with a call

Call or text, and we will find the soonest time that works. If you are in pain, tell us when you call, and we will do everything we can to see you the same day.

3985 Medina Road, Suite 160, Medina. Mon, Tue, Thu 7 am to 4 pm; Wed by appointment; Fri closed.

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